Terms & conditions
1.1. The present terms are applicable for all legal relations arising between all persons and www.scandicbee.ee run by ViruPrint OÜ, reg. code 11598466 .
1.2. In addition to the present terms, the legal relations arising as a result of purchasing the products from ScandicBee e-shop are regulated by applicable legislative acts of Estonian Republic.
1.3. In order to provide the best and most secure service and for the benefit of ScandicBee e-shop development, ViruPrint OÜ has the right to amend and supplement the present terms as well as ScandicBee price list. All terms and pricing changes will be published online on www.scandicbee.ee website. Terms and pricing changes come into effect immediately after their publication on www.scandicbee.ee website. Should the order be placed before the terms change have occured, the legal relations between the client and ViruPrint OÜ are to be regulated according to the conditions which were in force at the time of placing the order, unless provided otherwise by law or the present terms.
2.1. All the prices are reflected in Euros. While discount campaigns, both the new and old price are visible.
2.2 All prices include Value Added Tax (20%).
2.3. The delivery price is automatically added, provided that the order is meant for one delivery address. In order the customer wants to get the goods to different addresses, the customer has to make the orders separately. No delivery price is added, if the customer picks up the goods from Tallinn Kaärneri 2 address.
2.4. ScandicBee will keep the right to change the prices. If the customer placed an order before the new price was published, (s)he will get the goods with the price, that was in force while placing the order.
4. Payment information
4.1. When placing an order, the customer can choose the method of payment:
ViruPrint OÜ forwards the necessary personal data for the execution of payments to the authorized processor Maksekesus AS.
5. Delivery and acceptance
5.1. ScandicBee has the responsibility to inform the customer of the extension of the delivery time as soon as possible, after receiving the information.
5.2. There are 3 options how to receive the goods:
5.2.1. The customer picks up the goods on the prearranged time in the showroom Kärneri 2, Tallinn . No delivery price will be added.
5.2.2. The order will be delivered worldwide through the Post Office.
5.3.2 The order will be delivered to Finland via the Posti parcel service.
5.3.3 The order will be delivered to Finland, Latvia, Lithuania
via the GLS express couries serivce.
5.3. The delivered order should arrive in the perfect condition and in closed package. If the package or the product has been damaged during the delivery, please inform the ScandicBee about it at firstname.lastname@example.org.
5.4. The delivery is considered as finished, when the goods arrive to the client address.
5.5. Entering detailed and right information when placing the order, avoids obstacles and delays in delivery. ScandicBee and the postal service are not responsible for the delays and misunderstandings if the problem is caused by the wrong or inaccurate information given by the customer.
6. Cancelling the order and returning the product
6.1. After receiving the product you have the right to familiarize yourself with it during 14 days time. If for some reason you are not satisfied with the purchased product, you have the right to return it in 14 days time by sending a corresponding message at Scandicbee@gmail.com or by bringing it to the showroom of ScandicBee.
6.2 The returned product has to be unused and in the original package.
6.3 It is not possible to return personalized products, according to §53 (4) of the Estonian Law Act. These products include birth posters, name wall decals, unless the product is damaged or improperly printed by ViruPrint OÜ.
6.4 The corresponding massage has to include the order number and the bank account where the customer wants to receive the compensation.
6.5. The shipping costs of the returning will be compensated by the customer.
6.6. ViruPrint OÜ will return the money, if the product is damaged when arrived or is not the ordered product (in wrong color or size). The customer has to inform the seller in two months from when understanding the mistake.
6.7. Should the returned product have a signs of depreciation, ScandicBee has the right to refuse accepting the product or make an arrangement concerning the amount of compensation for the depreciated product. To settle the payments ScandicBee will send a deduction application to the customer’s e-mail address specified in the order. Should the customer not agree with the amount of deduction, he or she has the right to involve an independent expert to determine the amount of product’s depreciation. The cost of expertise is split equally between the customer and ScandicBee, unless one of the parties has claims, which are obviously unreasonable. In this case the cost of expertise is to be borne by the party, whose claim is obviously unreasonable.
6.8. ScandicBee has the right to cancel the order, if the ordered products are not available in the stock and the customer does not accept any alternative products in the same value.
8. Liability and Force Majeure
8.1. ScandicBee and the customer are mutually liable for any damage caused to another party by not complying to the present terms in amount and in cases provided for by the applicable European Union legislative acts.
8.2. ScandicBee is not responsible for the damage incurred to the customer as well as product delivery delays, should such damage or delivery delay be caused by circumstances beyond ScandicBee control, and occurrence whereof ScandicBee did not foresee and could not have possibly foreseen (Force Majeure).
8.3. ScandicBee do not compensate any damage, that can be caused by changing delivery time, prices or any other conditions.
8.4. ScandicBee do not compensate any costs, that have been caused by the fact, that the customer has taken obligations to third parties.
9.1 ScandicBee do not take responsibility for the errors of the postal service (the order delays, gets stuck in the toll etc.).
9.2 All the personal data, submitted by the customer while visiting and effecting purchases in ScandicBee e-shop are considered confidential. A protected data transmission channel with the bank guarantees the security of personal data and bank transactions. ScandicBee-shop has no access to these data.
9.3. Product price and stock status can change with no prior notice.
9.4. All matters not covered by the present terms are to be resolved based on the applicable legislative acts of Estonian Republic.